{"id":7187,"date":"2019-04-25T15:21:09","date_gmt":"2019-04-25T13:21:09","guid":{"rendered":"http:\/\/shaundicker.com\/about\/?p=7187"},"modified":"2024-01-06T15:16:03","modified_gmt":"2024-01-06T13:16:03","slug":"quantifying-the-value-of-collaboration-with-microsoft-teams","status":"publish","type":"post","link":"https:\/\/shaundicker.com\/blog\/quantifying-the-value-of-collaboration-with-microsoft-teams\/","title":{"rendered":"Quantifying the value of collaboration with Microsoft Teams"},"content":{"rendered":"\n<p>In today\u2019s global work environment, organizations and their employees must effectively communicate across different locations, time zones, and languages to drive their businesses&nbsp;forward. <a rel=\"noreferrer noopener\" href=\"https:\/\/products.office.com\/en-us\/microsoft-teams\/group-chat-software\" target=\"_blank\">Microsoft Teams<\/a>&nbsp;puts everything organizations need\u2014chats, meetings, calling, and&nbsp;Office 365&nbsp;apps\u2014to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker\u2014from the&nbsp;Firstline&nbsp;Worker to the C-suite\u2014is empowered to contribute their voice and take shared accountability for business outcomes.<\/p>\n\n\n\n<p>To quantify the benefits of Teams for organizations and employees, Forrester Consulting conducted a&nbsp;<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/Total-Economic-Impact-Microsoft-Teams.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Total Economic Impact\u2122&nbsp;study of Microsoft Teams<\/a>, commissioned by Microsoft. Forrester interviewed and surveyed over 260 customers using Teams in a wide range of industries, spanning financial services to education.<\/p>\n\n\n\n<p>All customers cited the following business objectives for implementing Teams:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Increase employee productivity.<\/li><li>Improve collaboration across the organization.<\/li><li>Enable innovation.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image is-resized is-style-default\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/shaundicker.com\/about\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-1.png?fit=1024%2C342\" alt=\"\" class=\"wp-image-7188\" width=\"610\" srcset=\"https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-1.png?w=1229&amp;ssl=1 1229w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-1.png?resize=300%2C100&amp;ssl=1 300w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-1.png?resize=1024%2C342&amp;ssl=1 1024w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-1.png?resize=768%2C257&amp;ssl=1 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption> <br><em>Forrester study: The Total Economic Impact\u2122 Of Microsoft Teams.<\/em> <\/figcaption><\/figure>\n\n\n\n<p>The study revealed that by empowering employees with Teams, businesses can reduce the costs of collaboration, accelerate decision-making, and improve the customer and employee experience. <\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/shaundicker.com\/about\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-2.png?fit=1024%2C694\" alt=\"\" class=\"wp-image-7189\" width=\"610\" srcset=\"https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-2.png?w=1215&amp;ssl=1 1215w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-2.png?resize=300%2C203&amp;ssl=1 300w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-2.png?resize=1024%2C694&amp;ssl=1 1024w, https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2019\/04\/Microsoft-Teams-research-2.png?resize=768%2C521&amp;ssl=1 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption> <br><em>Forrester study: The Total Economic Impact\u2122 Of Microsoft Teams.<\/em><\/figcaption><\/figure>\n\n\n\n<p>Overall,&nbsp;customers were pleased with Teams and how well it integrates with the rest of&nbsp;Office 365. They cited associated cost savings as a key factor in adopting Teams.&nbsp;For a standard 5,000-user organization,&nbsp;the&nbsp;study reported benefits and costs of roughly $30.3&nbsp;million&nbsp;and $3.3&nbsp;million&nbsp;respectively, resulting in an overall net benefit of $27.1&nbsp;million&nbsp;over three years.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>Teams integrates well with the Office 365 suite, which is very important. Our CIO decided that Teams has superior functionality to the other solutions we were considering and integrates better. That will save us money.<\/em><\/p><cite><em>Forrester study: The Total Economic Impact\u2122 Of Microsoft Teams<\/em><\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>Teams is very positive for engendering a coworking environment. It gives you everything you want in one place to effectively collaborate. You can contact each other quickly&nbsp;and also&nbsp;understand what other people are working on.<\/em><\/p><cite><em>Forrester study: The Total Economic Impact\u2122 Of Microsoft Teams<\/em><\/cite><\/blockquote>\n\n\n<h3 class=\"wp-block-heading\" id=\"key-benefitsnbspfromnbspimplementing-teams\">Key benefits from implementing Teams<\/h3>\n\n\n<p>The study uncovered&nbsp;11&nbsp;benefits for companies to consider as they evaluate Teams as a primary communication and collaboration tool.<\/p>\n\n\n\n<p>The top four benefits are:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Teams reduces the total number&nbsp;of meetings and their&nbsp;duration.&nbsp;<\/strong>Online meetings conducted over Teams are reliable and of very high audio-video&nbsp;quality. As a result, employees spend&nbsp;less time addressing setup and call quality issues,&nbsp;and more time interacting. The total time savings&nbsp;equal&nbsp;$6.9 million.<\/li><li><strong>Information workers save four hours per week from improved collaboration and information sharing.&nbsp;<\/strong>With Teams features like coauthoring, integrated file storage, and internal directory, information workers can effectively and efficiently collaborate in real-time. The potential savings equal more than $14.3 million.<\/li><li><strong>Information workers save more than one hour per week by not having to switch between applications.&nbsp;<\/strong>Access to third-party and line-of-business apps&nbsp;inside Teams&nbsp;from any device benefits&nbsp;all workers, especially remote workers. This creates&nbsp;better employee cohesion and a common corporate culture across locations. The total savings are nearly $4.8 million.<\/li><li><strong>Having resources available online in Teams reduces downtime by 14.6 percent.&nbsp;<\/strong>When resources are available in one cloud-based location, downtime is reduced and complexity is lowered, making security and compliance easier.&nbsp;Compared to on-premises solutions,&nbsp;the time savings are worth $258,000&nbsp;across information and&nbsp;Firstline Workers.<\/li><\/ul>\n\n\n\n<p>Download the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/Total-Economic-Impact-Microsoft-Teams.pdf\" target=\"_blank\">Forrester Total Economic Impact\u2122 Of Microsoft Teams<\/a>&nbsp;study today and&nbsp;learn&nbsp;more&nbsp;about the measurable&nbsp;impact&nbsp;Teams can&nbsp;have&nbsp;for&nbsp;your organization.<\/p>\n\n\n\n<p>This article first appeared on the <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2019\/04\/23\/quantifying-value-collaboration-microsoft-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft 365 blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s global work environment, organizations and their employees must effectively communicate across different locations, time zones, and languages to drive their businesses&nbsp;forward. Microsoft Teams&nbsp;puts everything organizations need\u2014chats, meetings, calling, and&nbsp;Office 365&nbsp;apps\u2014to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker\u2014from the&nbsp;Firstline&nbsp;Worker to the C-suite\u2014is empowered to contribute [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7357,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-with-sidebar","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[101],"tags":[],"class_list":["post-7187","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-teams"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/shaundicker.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-teams-banner.jpg?fit=610%2C343&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p1rSVq-1RV","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/posts\/7187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/comments?post=7187"}],"version-history":[{"count":3,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/posts\/7187\/revisions"}],"predecessor-version":[{"id":7364,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/posts\/7187\/revisions\/7364"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/media\/7357"}],"wp:attachment":[{"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/media?parent=7187"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/categories?post=7187"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shaundicker.com\/blog\/wp-json\/wp\/v2\/tags?post=7187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}