Shaun Dicker

About

Hi, I’m Shaun. I help software teams turn messy, complicated work into steady, reliable delivery.

I’m a delivery lead and programme manager. In plain terms, I make sure software teams build the right thing, ship it on time, and do it without chaos. I’ve been doing this for 25+ years, mostly for large, well-known companies in retail, banking and the charity world.

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How I work

I like order. When a project has many teams and suppliers pulling in different directions, I keep three things true: everyone knows who owns what, work ships in a steady rhythm, and problems get caught early.

I started out as a software developer, so I understand how the tech works. But I don’t take over the technical calls. I leave those to the experts who own them.

These days I use AI in my own work every day, to research, write and report faster. I also write about what AI is really changing in the way software gets built.

What I’ve helped teams deliver

John Lewis Partnership, Delivery Lead (2022 to 2025)

  • Helped a data team grow from its first product to 18 products for banking and insurance, in three years.
  • Took the team from no releases to shipping many times a day.
  • Used simple measures across 17 teams so everyone could see how the work was really moving.
  • Raised the team’s data-quality score by 25% in one year.
  • Cut the time to build a new data product from months to hours.

Intervate, from developer to Senior Programme Manager (1999 to 2019)

  • Ran a team that oversaw about 50 projects at once and 11 project managers.
  • Led teams of up to 30+ people on work worth R500k to R10m.
  • Improved profit margins across 65+ people.
  • Led the merging of two companies into one way of working.

Equal Experts, Head of Consulting (2025 to 2026)

  • Helped grow the South African team towards 270 people (80+ hired in one year).
  • Built a joining process that 98% of new starters would recommend.
  • Added AI tools and helpers into how the team works day to day.

Recognition

  • 🏅 2024 Delivery Lead Profession Award, John Lewis Partnership.
  • Peer-voted Delivery Hero, 2021, Mint Group.

What people say

“Shaun ranks as one of the best people I have ever had the privilege to work with… the person you want in your team to run complex projects or to drive execution across your entire organisation.”

Founder and Director
Intervate

“He took this team from delivering its first Data Product to a wide range of Data Products across Banking, Insurance and Payments. An asset to any team set up.”

Data / AI Platform Delivery and Operations Manager
John Lewis Partnership

My qualifications

PMP (Project Management Professional), PMI-ACP (Agile Certified Practitioner), PRINCE2 Practitioner, ICAgile Agile Coaching, Flight Levels, and Kanban System Design. Full list on Credly.

Let’s talk

I care about using technology well, and about the people who build it. If that sounds like your world too: