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Smart process apps (SPAs) are becoming essential for businesses to meet growing customer expectations where competitive pressure is driving organisations to look at process improvements.
In an increasingly competitive and globalised marketplace, attracting new customers and retaining existing ones has become one of businesses’ biggest challenges. Since the majority of products have become highly commoditised, the only real point of differentiation available for organisations to leverage is the service and customer experience they deliver. Delivering excellent customer service and an...
With automated Accounts Payable solutions, organisations can expect to see a return on their investment within the first six to twelve months. From that point onwards, the solution starts generating increasing returns for the business. In fact, there are many benefits when automating the processes of receiving invoices, automated reconciliation of invoices against associated statements,...
Dale Howard at MSProjectExperts has created a great How To guide for adding a “Home” link to your PWA Quick Launch menu. I grabbed the steps and implemented them on our server immediately, works a charm! Thanks Dale! To view the steps, see http://www.projectserverhelp.com/Lists/Posts/Post.aspx?List=f884b43f-61db-4c4e-94a3-38f21a8efdad&ID=159
A well-crafted Work Breakdown Structure can be invaluable on a project. Follow this short step-by-step guide on how to create a basic Work Breakdown Structure for your next project. I create a WBS as soon as possible, preferably while the sales team is still busy proposing the solution to a client. Using the approach I...
I come from the Microsoft Project world where schedules are built using duration and work. However, ever so often team members refer to effort, hours, or my personal pet peeve “man-days”. What are all of these and how do they compare? My nonprofessional definitions are summarized as follows, with examples below: Duration – the amount...

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